Merchemy (“Merchemy, we, us, or our”) respects your privacy and values the relationship we have with you. This Privacy Policy describes the types of personal information we collect, how we use the information, with whom we share it, and the choices available regarding our use of the information. We also describe the measures we take to protect the security of the information and how to contact us about our privacy practices.
Merchemy products are available for sale in many places online at www.merchemy.com and at third party retail locations. This Privacy Policy applies to the personal information collected on www.merchemy.com and any website, mobile application, or document that refers to this Privacy Policy. Unless otherwise indicated at the time that you provide your personal information, any personal information collected at third-party retail locations is not provided to us and is not subject to this Privacy Policy.
Please review the entire Policy and feel free to contact us using the contact information below if you have any questions. By using the Site, you consent to the collection, use, and disclosure of your information in accordance with the Policy.
Personal Information We Collect
When you visit the Site, we automatically collect the following categories of information about you. In some cases, the information we collect may fall within more than one category.
- Contact information and personal identifiers, such as your name, address, email address, telephone number, and username or social media handle.
- Device identifiers, such as information about your devices like your MAC address, IP address, or other online identifiers.
- Demographic information, such as your age, sex, and gender (some of which may be protected by applicable law).
- Commercial information, such as the products or services you have purchased, returned, or considered, and your product preferences.
- Payment information, such as your method of payment and payment card information (including payment card number, expiration date, delivery address, and billing address).
- Identity verification information, such as authentication information (like passwords).
- Online or network activity information, such as information regarding your interaction with our website, mobile applications, digital properties, and advertisements.
- Geolocation information, such as GPS coordinates or the approximate location of your mobile device.
- Audio and visual information, such as recordings of your voice when you call our customer service.
- Professional or employment-related information, such as information from your resume or employment history.
- User content, such as communications, photos, videos, reviews, or comments you provide.
- Inferences, drawn from or created based on any of the above information.
How We Collect Information
We may collect or may have collected personal information about you from various sources, including:
- Directly from you: When you make a purchase, contact us, create an account, fill a form, or participate in promotions.
- Cookies and automatic collection methods: Including cookies, log files, web beacons, tags, and pixels.
- Offline technologies: Such as call recording when you contact customer service.
- From our business partners and service providers: Including analytics providers and advertising networks.
- From social media platforms and networks: Such as Facebook, Reddit, Twitter, Pinterest, and Instagram.
What Do We Do With Your Information?
We may use or may have used the information we collect about you to:
- Fulfill and manage your orders.
- Communicate with you.
- Customize your website experience.
- Administer contests, surveys, and promotions.
- Provide targeted advertisements or marketing communications.
- Analyze and improve our services, website, and ads.
- Operate and improve our business processes.
- Comply with applicable laws, detect fraud, or prevent illegal activity.
Information We Share
We are committed to maintaining your trust, and we want you to understand when and with whom we may share your information:
- Our corporate brands and affiliates.
- Authorized third party vendors and service providers that assist with billing, shipping, marketing, analytics, and hosting.
- Parties to a corporate transaction (e.g., merger, acquisition, or sale).
- Other third parties, when required by law, for protection, or with your consent.
Security
We use reasonable administrative, technical, and physical safeguards to help protect information from unlawful or unauthorized destruction, loss, alteration, access, disclosure, or use.
However, no data storage system or internet transmission can be guaranteed 100% secure.
Third-Party Advertising, Links, and Content
Merchemy may contain links to third-party websites, services, or offers that are not owned or controlled by us.
Third parties may collect information about your online activities to display tailored advertisements.
We are not responsible for the privacy or security practices of these third parties, and any information you provide to them is at your own risk.
Children's Privacy
This Site is not intended for or directed to children under 13, and we do not knowingly collect personal information from children under 13.
If we discover such information has been provided, we will delete it immediately.
Rights Related to Your Personal Information
By providing personal information to complete a transaction or order, you consent to its use for that specific purpose.
You can opt out of marketing emails at any time by clicking “unsubscribe” or contacting us.
You may also request deletion or amendment of your personal data where permitted by law.
Please note that we may retain certain information for recordkeeping, transactional, or legal reasons.
Disclosure of Your Information
We will not share, sell, or distribute any of your personal information without your consent, except where necessary to:
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Comply with a legal obligation.
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Protect our rights or property.
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Prevent wrongdoing or ensure safety.
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Defend against legal liability.
Changes to the Privacy Policy
This Privacy Policy may be updated periodically to reflect changes in our practices.
When we update the Policy, we will revise the Effective Date above.
We recommend reviewing this Policy regularly to stay informed.
Contact Us
For more information about our privacy practices, questions, or complaints, please contact us by email at info@merchemy.com.